Territory Head

Job Description:

1. Identify new customers who might benefit from company products or services and maximise customer potential in designated territories
2. Prepare monthly sales, order booking, collection, travel plan and trial plan
3. Develop long-term relationships with customers, through managing and interpreting their requirements
4. Persuade customers that a product or service best satisfies their needs in terms of quality, price and delivery
5. Visit and Manage customer accounts
6. Visit key contacts at customer end like finance, production, tooling team.
7. Maintain regular communication with HO & Customers
8. Understand production plan of Customer
9. Provide pre-sales technical assistance and product information to customer/dealers
10. Collect required application details and other information from customer for submission of quotation
11. Negotiate quotations / tenders and contract terms & conditions to meet both customer and company needs
12. Work on after-sales support services and provide technical and application support as required
13. Arrange and carry out product usage training at customer end
14. Customer mapping of key accounts and territory including VMI
15. Prepare and submit relevant sales and daily visit reports
16. Meet Monthly and annual sales targets
17. Support marketing activities by attending trade shows, customer conferences, seminars and other marketing events
18. Liaise with other members of the sales team and other technical experts
19. Provide required information to customer support team
20. Conduct the trials and conclude. Submit trial report to respective concerns
21. Attend customer complaints if any and submit reports
22. Collect payments as per plan (GRN Monitoring)

Preferred Industry:

Cutting Tools, Industrial Consumables, Lubricants, Bearings

Required Experience, Skills and Qualifications: